From opening an account to placing a bet – every step of using bitstarz is clearly explained here. As a member, knowing these rules is both your right and your responsibility.
Get a quick overview of the key points before diving into the full details.
Each person may register only one account. Registration is strictly prohibited for anyone under 18. Please provide accurate information when signing up.
A 35x wagering requirement applies to the welcome bonus and all other promotions. Bonuses are valid for 30 days. Failure to meet the wagering requirement may result in the bonus being forfeited.
Minimum deposit ৳500. KYC verification is required before withdrawals. Withdrawals to Mobile Pay, Nagad, and Rocket are processed within 1–4 hours.
All bets are final once placed and cannot be changed. In the event of a technical error, bitstarz's decision is final.
Keep your account password and details confidential. If you notice any suspicious activity, contact support immediately.
In cases of fraud, multiple accounts, or bonus abuse, the account may be suspended and funds forfeited.
Bitstarz Asia (referred to herein as "bitstarz", "we", or "the platform") is an internationally licensed online betting and casino platform. These Terms & Conditions ("Terms") apply to all use of bitstarz's services.
By creating or using a bitstarz account, you are deemed to have automatically accepted these terms and conditions. Please read them carefully in full before registering for the first time.
While these Terms & Conditions are written in Bengali, the legally binding document is in English. In the event of any dispute, the English version shall prevail. That said, we always strive to assist Bengali-speaking members in their language.
These terms may be updated at any time. When changes occur, you will be notified at your registered email address and the updated date will be published on the site. Continued use of the platform after any changes constitutes acceptance of the revised terms.
To open an account with bitstarz, the following requirements must be met:
Each person may operate only one account. If multiple accounts are found to belong to the same individual, they will be closed without prior notice and all funds and bonuses may be forfeited.
You must provide complete and accurate information at the time of registration. Accounts created with false or fabricated details will be cancelled upon verification.
Please Note: Opening an account using someone else's name or personal details is strictly prohibited and will be treated as fraud.
Keeping your account username and password confidential is entirely your responsibility. You are accountable for all activity carried out through your account.
Bitstarz reserves the right to verify the identity and age of all members. This process is known as Know Your Customer (KYC). Withdrawals cannot be processed until KYC is completed.
Completing KYC on your first withdrawal means you won't need to go through it again. Think of it as a one-time investment rather than a hassle — it saves you time down the road.
KYC verification is typically completed within 24–48 hours. If all documents are in order, it may be processed even faster.
The following payment methods are available for deposits on bitstarz:
| Payment Methods | Minimum | Maximum | Processing Time |
|---|---|---|---|
| Mobile Pay | ৳500 | ৳5,00,000 | Instant |
| Nagad | ৳500 | ৳5,00,000 | Instant |
| Rocket | ৳500 | ৳2,00,000 | Instant |
| Cryptocurrency | Equivalent of ৳500 | Unlimited | 5–30 minutes |
KYC verification must be completed before any withdrawal. Withdrawals can only be made to the same payment method used for the deposit. Wagering requirements must be met before bonus funds can be withdrawn.
If fraud is suspected, bitstarz reserves the right to place your withdrawal on hold pending further verification. This is done to protect you.
New members will receive a welcome bonus on their first deposit. This bonus comes with a 35x wagering requirement – meaning you must wager 35 times the bonus amount before making a withdrawal.
If bitstarz determines that a member is violating bonus rules or exploiting the system, it reserves the right to cancel that member's bonus and suspend their account. Play fair – it keeps the experience great for everyone.
Tips: Check the latest promotions page before claiming any bonus. Full terms for each offer are listed there.
Once a bet is confirmed, it cannot be changed or cancelled. Please verify all details before placing your bet – especially during live betting, ensure you have a stable internet connection.
Each game and betting market has its own minimum and maximum stake limits, which are displayed within the game itself.
If a game is voided due to a server error, internet disruption, or other technical issue, the wagered amount will be refunded. However, if the outcome has already been determined, it will stand as final.
The following activities are strictly prohibited on bitstarz and may result in account termination:
If prohibited activities are proven, all funds will be forfeited and legal action may be taken.
You may close your account at any time by contacting our support team. Please withdraw all eligible funds before closing your account.
Bitstarz reserves the right to suspend or close any account for the following reasons:
As part of our Responsible Gaming policy, you can temporarily suspend access to your account for a set period. This feature is free and takes effect within 72 hours.
Bitstarz is committed to delivering the highest quality of service. However, bitstarz is not liable for the following:
In any dispute, bitstarz's maximum liability is limited to the amount directly involved in that dispute.
Bitstarz is committed to protecting your personal information. We never sell your data to any third party.
The information we collect is used solely for service delivery, identity verification, and fulfilling legal obligations. For more details, please visit our Privacy Policy View the page.
bitstarz uses 256-bit SSL encryption to keep all your data secure. Your password is never stored in plain text.
Bitstarz believes betting is a form of entertainment. We never want it to have a negative impact on any member's life, which is why we place the highest importance on responsible gaming.
To learn more about these tools, visit our Responsible Gaming View page.
If you feel that betting is affecting your financial or mental wellbeing, please reach out to our support team or take a break.
Bitstarz reserves the right to update these Terms & Conditions at any time. Members will be notified via their registered email, and the update date on the site will reflect the change. Continued use of the platform after any update constitutes acceptance of the revised terms.
If you have any questions about these Terms & Conditions, please contact us:
These Terms & Conditions are governed by international gaming law and the regulations of bitstarz's licensing authority. Any dispute will first be referred to resolution through direct negotiation.
You've already taken the first step by reading this page. Join bitstarz as an informed and responsible player.
Register on bitstarz Asia and enjoy a safe, transparent, and rewarding betting experience.