When you use bitstarz, certain information is shared with us. This section explains exactly what data we collect, how we use it, and what rights you have.
At bitstarz Asia, your privacy is protected not just in words, but through technology and policy.
All personal information is stored on encrypted servers. Passwords are never stored in plain text.
Bitstarz never sells your information to advertisers or any other third parties. Your data is used solely to provide our services.
You can view, correct, or request deletion of your data at any time. Our support team is always ready to help.
We comply with international data protection laws. Our privacy policy is reviewed and updated on a regular basis.
We are fully transparent about which cookies we use and why. You can disable any non-essential cookies at any time.
You can opt out of promotional emails or SMS at any time. Your preferences are what guide us.
Bitstarz Asia (referred to as "bitstarz", "we", or "the platform") places the highest value on the privacy of its members. This Privacy Policy explains what information is collected when you use our services, how it is used, and what rights you have.
By visiting bitstarz.asia, creating an account, or using any of our services, you are deemed to have accepted this Privacy Policy. We recommend reading it before you get started.
While this policy is written in Bengali, the governing legal document is in English. In the event of any dispute, the English version shall prevail. We will, however, always strive to assist Bengali-speaking members in their language.
Bitstarz is an internationally licensed platform and adheres to international standards for data protection. Our goal is to maintain full transparency in how we safeguard your information.
We only collect information that is necessary to operate our services properly. No unnecessary data is collected.
Important: We never store your full card number, CVV, or bank password.
Bitstarz collects information in several ways. You have the right to know about each of these methods.
| Method | Description | When |
|---|---|---|
| Provided Directly | Information provided via registration forms, KYC forms, or support | During Account Opening & Verification |
| Automatic Collection | From cookies, log files, and tracking pixels | During site usage |
| Payment Processors | Transaction details from Mobile Pay, Nagad, or crypto gateways | During deposits and withdrawals |
| Verification Authority | From third-party identity and age verification providers | During the KYC process |
We use your information for the purposes listed below. Each purpose has a clear legal basis.
We never sell your information to advertising companies. Promotional communications are sent only with your consent.
Bitstarz shares information with third parties only when limited and necessary – never for commercial purposes.
Any third parties we share data with are contractually required to uphold the same strict privacy standards we do.
Cookies are small text files stored in your browser. bitstarz uses the following types of cookies:
These cookies are essential for the website to function properly. They are required to maintain login sessions and ensure security.
These cookies remember your language preference, theme settings, and similar choices. They help deliver a better browsing experience.
Data on which pages are visited most and where users encounter difficulties is collected and used to improve the site.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
We don't keep your data indefinitely. Each type of information has a defined retention period.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| Transaction Information | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after the end of the relationship | Anti-Money Laundering Law |
| Log Files | 12 months | Security & Troubleshooting |
| Marketing Preferences | Upon opt-out | Withdraw your consent |
Once the retention period expires, data is securely deleted or fully anonymized.
You have a number of important rights regarding your data. bitstarz fully respects and upholds all of these rights.
You can find out exactly what information we hold about you.
You can request corrections to any inaccurate information.
You may request deletion of your data under certain conditions.
In certain cases, you can request that we stop processing your data.
You can request a download of your personal data.
You can opt out of marketing or profiling at any time.
To exercise any of these rights, email our support team: support@bitstarz.asia – Responses are typically provided within 30 days.
Bitstarz is strictly prohibited for users under 18. We do not knowingly collect or store any personal data from minors.
Age is verified at registration. If we become aware that data has been collected from a minor, it will be deleted immediately and the associated account will be closed.
If you suspect a minor is using your account, please contact support immediately and change your password.
To protect your information, bitstarz employs the highest industry-standard technical and organizational safeguards.
That said, keep in mind – no one can guarantee 100% security on the internet. Use a strong password and never share it with anyone.
This Privacy Policy may be updated from time to time due to business changes, new technologies, or legal requirements.
For significant changes, we will notify you at your registered email and update the "Last Updated" date at the top of the page. For minor changes, only the date will be updated.
Continuing to use bitstarz after any changes have been made constitutes your acceptance of the updated policy.
For any privacy-related questions, requests, or complaints, please get in touch with us:
Requests to access, correct, or delete your data are typically processed within 30 days. For complex cases, it may take a little longer, but you will be informed accordingly.
Our support team speaks Bengali, so there's no language barrier – reach out in Bengali and get help in Bengali.
Bitstarz Asia takes your privacy seriously. Register today and enjoy betting in a safe, secure environment.